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Document Delivery Service

To fulfill the information needs of the end user through information/document supply is a document delivery service, which is initiated by INFLIBNET in collaboration with the following six university libraries which are well known for their strong collection base and commitment to provide timely service.

  • Banaras Hindu University, Varanasi
  • University of Hyderabad, Hyderabad
  • Indian Institute of Science, Bangalore
  • Jawaharlal Nehru University, New Delhi
  • Panjab University, Chandigarh
  • Tata Institute of Social Science, Mumbai

Under this service, the above mentioned six university libraries will serve as Document Delivery Centres and deliver, on demand, the copies of papers from learned journals, conference proceedings and other materials available in their collection at nominal cost. This service is provided on No Profit - No Loss Basis and Expected to be prompt. No library today, can hope to hold every item required to meet the needs of its users under the crisis faced due to resource crunch. Hence, sharing of resources using computer networks has become a necessity. It is with this goal in mind that INFLIBNET has initiated the Document Delivery Service. The role of INFLIBNET here is mainly to act as a catalyst in promoting this service to the academic and research community in India.
The INFLIBNET Centre provides following facilities to provide efficient document delivery service - grants of Rs. 2.85 Lakh to establish Document Delivery Centre. It includes one xerox machine, One Computer System with internet connectivity, One Desk laser QMS megicolour printer, One Scanner, Aerial Software for scanning and transmission of documents. They also provide one staff on fixed salary basis.

Following materials which are not held by the requesting library, can be requested under this service

  • Articles from journals
  • Papers from conference proceedings
  • Any other materials required for academic and research purposes, depending on the availability and policies of respective Document Delivery Centres.

How to order the materials?

The request, listing the items required with complete bibliographical information can be made using any of the following options.

  •  Email 

  • Normal letter by post

  •  Fax

  • Telephone (in case of urgency)

  • Requests in person are also honored.


To facilitate this, communication address of each DDC is given at the end, which may kindly be used. As far as possible, the requesting library is urged to make use of the specific forms designed for availing the service. The requesting library/individual will have to follow the copyright regulations and therefore will have to give an undertaking in the request itself that the "requested material will be used only for academic and research purpose and not for any commercial gains". It may please be noted that requests with incomplete bibliographical information of items required will not be entertained.

Mode of delivery

Requested materials will be delivered using any one of the following options depending on your need and payment.

  • Electronic delivery using email.
  • Fax
  • Speed post / courier
  • Normal post
  • By hand, if the user personally visits the DDC.

Charges

The fee for the service is charged depending on the type of members and mode of delivery. Following fee in general will be charged by all the Six Document Delivery Centres.

For INFLIBNET Member Libraries

  • Electronic Document Delivery using Internet options.
    Rs. 5.00 upto 5 pages or part thereof and Rs.5.00 for subsequent 5 pages or part thereof.
  • Photocopy
    Rs. 10.00 upto 5 pages or part thereof and Rs.10.00 for every subsequent 5 pages or part thereof.
  • Fax/Courier/Speed Post
    Rate charged for photocopy plus actual charges of Fax/Courier/Speed Post

For Non-Member Libraries:

  • Electronic Document Delivery using Internet options.
    Rs. 7.50 upto 5 pages or part thereof and Rs.7.50 for subsequent 5 pages or part thereof.
  • Photocopy
    Rs. 15.00 upto 5 pages or part thereof and Rs.15.00 for every subsequent 5 pages or part thereof.
  • Fax/Courier/Speed Post
    Rate charged for photocopy plus actual charges of Fax/Courier/Speed Post

Commercial Organizations:

  • Electronic Document Delivery using Internet options.
    Rs. 10.00 upto 5 pages or part thereof and Rs.10.00 for every subsequent 5 pages or part thereof.
  • Photocopy
    Rs. 20.00 upto 5 pages or part thereof and Rs.20.00 for every subsequent 5 pages or part thereof.
  • Fax/Courier/Speed Post
    Rate charged for photocopy plus actual charges of Fax/Courier/Speed Post
    Which Document Delivery Centre should we approach for availing the service?
    For the convenience and providing efficient service, following geographical areas have been allocated to each Document Delivery Centres.
  • Banaras Hindu University, Varanasi
    Arunachal Pradesh, Assam, Bihar, Jharkhand, Manipur, Meghalaya, Nagaland, Sikkim, Tripura Uttar Pradesh, & Uttaranchal.
  • University of Hyderabad, Hyderabad
    Andhra Pradesh,Chattishgarh, Madhya Pradesh, Orissa, West Bengal
  • Indian Institute of Science, Bangalore
    Karnataka, Kerala, Lakshadeep, Pondicherry, Tamilnadu
  • Jawaharlal Nehru University, New Delhi
    Delhi, Haryana, Rajasthan
  • Panjab University, Chandigarh
    Chandigarh, Himachal Pradesh, Jammu & Kashmir, Punjab
  • Tata Institute of Social Science, Mumbai
    Diu and Daman, Goa, Gujarat, Maharashtra

To know collection of DDC

INFLIBNET in collaboration with all the six Document Delivery Centres has created a database viz. 'Union Database of Current Serials of DDC'. This database has nearly 4000 unique serial titles subscribed by the six centres and it is updated regularly. To find out the availability, you may access the database on-line from INFLIBNET's website at http://www.inflibnet.ac.in under serials database. The same database in the form of printed catalogue available in all university libraries. You may look in to the same. Alternatively you may send an email or a formal letter to any of the DDC.

Addresses of Document Delivery Centre

University Librarian
Banaras Hindu University
Varanasi - 221005
Contact Person : Dr Ajay Kumar Srivastav, University Librarian
Ph. & Fax : 0542- 2369433 & 2367133
E-mail: clbhu@satyam.net.in
clbhu@bhu.ac.in

 
 
 
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